Friday, May 22, 2009

ATTENTION!!! Important imformation from Mike Keeler, Loss Prevention Manager:

Area Code 201 Calls - Watch out!
We are having more suspicious phone calls to the RSC and some of the field offices. In most all calls, the person pretends to be an employee of YUM from another office or from the HR Service Center. The caller is looking for reporting relationships, cell phone numbers, and other confidential information. These people are very convincing and make a living obtaining confidential company information from employees who are trying to be helpful.
Most of the calls will come from strange or unknown phone numbers. These callers usually find a way to hide their return phone numbers on caller ID. This may be your first clue that the person may not be who they say they are.
Actions that will assist in preventing unauthorized access to confidential material:
Do not divulge any information which could be considered confidential, such as names, titles, phone numbers, reporting structures, etc.
Ask for a call back number if the person's number is not displayed and verify that it is the correct Yum! extension for the caller.
Inform the caller that you can send the information to their Yum! email address using the global directory.
Never give your password over the phone to anyone unless you have opened a Helpdesk ticket and they are calling you in response to your ticket.
Write down the caller ID phone number if it shows on your phone.
If you receive a suspicious telephone call, report the call to Dick DeSoto at (972) 338-8289.

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