Central Florida Pizza Hut

Below is a letter from our Yahoo email box about an issue happening at one of our restaurants. Is anyone else running into this issue? We invite comments/suggestions:

About twice a week I run into an internet order where the customer’s credit card was never accepted. We did not get any receipt and the receipt with the pizza shows cash needed.

I have asked the last few if they had let the website before notification of order being excepted by Pizza Hut and the ones I asked all said they waited till everything was clear.

We handle this by calling back to the store and having the card run by the manager on duty then having the costumer sigh the receipt.

This seems to be common with all the other drivers as well.