Monday, April 20, 2009

Hey team! We've got a truly awesome Customer Mania story that RTM Adam Switzer from St. Cloud sent in to us... we just have to share it with everyone!

On Tuesday April 14th the power went out at around 4:30p.m. There was a customer in the dining room that had waited for her pizzas but they couldn't be cooked properly without power. The lady was not leaving without pizza. Teresa Little was the manager on shift at that time. She called our sister store in Narcoossee and Brad Winslow the MIC at that store made the order for her and our driver Jonathan Shuttera went down and picked it up so the guest would have her pizzas. That is Customer Mania on a grand scale exhibited by three people in two seperate restaurants working as one brand! Kudos to Teresa Little, Jonathan Shuttera and Brad Winslow.

Now that is true Customer Mania at it's BEST! Kudos from the entire Region to the amazing people who pulled this off! Way to think outside the box, and way to work together as a team between stores! We need more of these!

Thanks teams, and have a great week!

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